FAQ
How long does delivery take?
Prints (non-personalised) and frames
UK: 5 - 8 business days
Europe: 9 - 11 business days
Worldwide: 12 - 14 business days
All other items
UK: 10 - 14 business days
Europe and Australia: 18 - 22 business days
Worldwide: 25 - 30 business days
How do I cancel or change my order?
- If you wish to cancel or change your order please send an email using the contact page as soon as possible, ensuring you include your name and order number. Please note, cancellations/amends can only be actioned if your order has not already been dispatched.
Can I return my order?
- Yes, if you are not happy with your order please use the contact page to request return authorisation, within 14 days of receipt of your product. Once your request has been authorised, ensure you return the product in its original condition and packaging. The refund will show on your statement within 5 – 10 business days of being processed.
- Please note that returns are not accepted on personalised prints.
How is my art produced?
- Acrylic art is hand painted onto the inside of a deep box wooden frame, with acrylic words written on glass. The painting is finished with a coat of satin varnish to maintain the colour and protect it from heat, moisture and UV exposure. The art is then wrapped in tissue and protective bubble wrap, and delivered in a square postal box.
Can we collaborate?
- Yes! If you are an artist, photographer, designer, journalist or blogger and would like to collaborate, please send an email using the contact page.
Print and frame size guide
